We hope that you are very happy with your product however if you do change your mind, you must advise us in writing or email within 7 days of receipt of your item of your intention to return the for a refund or exchange. You are then responsible for arranging and paying for the shipping of the bean bag back to us within 14 days of receipt of your item.
The bean bag must be returned in the same unused condition that it left us. Please use the original packaging or if this is not possible then alternative suitable packaging.
You are responsible for the bean bag until we sign for it at our warehouse as being received in good condition. Please keep yor receipt & tracking reference for your return.
Upon receiving the bean bag back we will inspect the bean bag and upon the bean bag being found to have been returned in the same unused condition it was sent out in a refund will be issued via the original payment method.
If the bean bag is genuinely faulty we will refund the returns postage cost.